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Scam emergency

Clicked a scam text: what to do next

If you clicked a fake delivery, bank or account-security link, stop entering details and secure accounts quickly.

4 min read
Customer problem I clicked a suspicious delivery, bank or account-security text link and may have entered details. Emergency if payment or login details were entered
Do now
  • Close the page.
  • Contact your bank if card/payment details were entered.
  • Change passwords if login details were entered.
  • Check for suspicious apps, profiles or calendar subscriptions.
Do not do
  • Do not enter more details.
  • Do not call phone numbers from the message.
  • Do not install apps from the link.
  • Do not ignore it if you entered banking details.
TECHHELP can help with
  • Check suspicious phone settings and apps.
  • Help with safe reset/backup choices.
  • Check browser redirects and account security basics.
TECHHELP cannot do

We cannot reverse bank transactions or investigate fraud. Contact your bank/Gardaí where money or identity details are involved.

ComReg/Garda scam advice Last reviewed: 2026-08-28

Scam texts often pretend to be a delivery company, bank, mobile provider, Revenue, utility or online account. If you clicked a link, what matters is whether you entered details, installed something or shared a code.

Do now

  • Close the page and do not enter more details.
  • If you entered card details, contact your bank immediately.
  • If you entered a password, change it from a trusted device.
  • Check for suspicious apps, profiles or calendar subscriptions.

Do not do

  • Do not call numbers shown in the scam text.
  • Do not install apps from the link.
  • Do not share one-time codes.
  • Do not ignore it if money or identity details were entered.
TECHHELP can help

We can check suspicious phone settings, browser redirects, unknown apps and safe reset/backup choices.