Customer problem
I clicked a suspicious delivery, bank or account-security text link and may have entered details.
Emergency if payment or login details were entered
Do now
- Close the page.
- Contact your bank if card/payment details were entered.
- Change passwords if login details were entered.
- Check for suspicious apps, profiles or calendar subscriptions.
Do not do
- Do not enter more details.
- Do not call phone numbers from the message.
- Do not install apps from the link.
- Do not ignore it if you entered banking details.
TECHHELP can help with
- Check suspicious phone settings and apps.
- Help with safe reset/backup choices.
- Check browser redirects and account security basics.
TECHHELP cannot do
We cannot reverse bank transactions or investigate fraud. Contact your bank/Gardaí where money or identity details are involved.
Scam texts often pretend to be a delivery company, bank, mobile provider, Revenue, utility or online account. If you clicked a link, what matters is whether you entered details, installed something or shared a code.
Do now
- Close the page and do not enter more details.
- If you entered card details, contact your bank immediately.
- If you entered a password, change it from a trusted device.
- Check for suspicious apps, profiles or calendar subscriptions.
Do not do
- Do not call numbers shown in the scam text.
- Do not install apps from the link.
- Do not share one-time codes.
- Do not ignore it if money or identity details were entered.
TECHHELP can help
We can check suspicious phone settings, browser redirects, unknown apps and safe reset/backup choices.