Customer problem
My WhatsApp may have been taken over or someone asked for my six-digit verification code.
High
Do now
- Try to register your phone number again in WhatsApp.
- Warn contacts not to send money or codes.
- Check linked devices after recovery.
- Turn on two-step verification.
Do not do
- Do not share verification codes.
- Do not click recovery links from unknown messages.
- Do not send money to anyone asking through WhatsApp without confirming by phone.
TECHHELP can help with
- Check linked devices and suspicious apps.
- Help with phone security settings.
- Guide you through safe backup/reset choices.
TECHHELP cannot do
- We cannot recover a WhatsApp account without the account owner's phone number and verification process.
- We cannot access WhatsApp servers or read deleted WhatsApp messages.
If you shared a WhatsApp code or your contacts are receiving strange messages from your number, move quickly. The goal is to recover the account and warn people before money or codes are sent.
- Try to register your number again.Open WhatsApp and verify your phone number again using the code sent to your phone.
- Warn contacts.Tell close contacts not to send money, gift cards or verification codes to messages from your account until you confirm by phone.
- Check linked devices.After recovery, remove any linked device you do not recognise.
- Turn on two-step verification.This adds an extra PIN to help protect the account in future.
What TECHHELP cannot do
We cannot access WhatsApp servers or recover an account without the owner completing WhatsApp verification.
