Services we offer :

Business IT Services & Support

TECHHELP  provides efficient, fast, and friendly IT support for desktops, servers, networking devices and applications. If you depend on your IT infrastructure for your business, it is important to ensure that your IT support provider is responsive and effective. Ideally, they should also be pre-emptive. When you engage us as your support provider we will monitor your systems, perform routine maintenance, and in many cases catch problems before they begin to affect your end users. When a problem pops up that interrupts your or your employees' work, we will fix it remotely or onsite, and in record time.

Desktop Systems

We support the following desktop devices (and more):

  • Microsoft Windows 10
  • Microsoft Windows 8
  • Microsoft Windows 7
  • Microsoft Windows XP
  • Apple Mac OSX

Server Systems

We support the following server operating systems (and more):

  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003
  • Apple Mac OSX Server
  • Ubuntu / Cent OS / various other Linux

Small Business Computer Support

TECHHELP provides small businesses with computer support across Dublin, with our highly capable Microsoft certified technicians ready to help you with your small business server or workstation computer problems. Our approach is one of flexibility and dynamism, and our technicians are adept at implementing and advising you on a range of IT solutions for your small business. Whether you need a new network configured, server troubleshooting, or new hardware configured, we're here to help from 7am to 7pm, seven days a week!

Remote Support

In most cases, our IT specialist team are able to deal with computer problems remotely without 'physically' changing any hardware on your PC. Resolving computer issues such as viruses, malware, and even hard drive failure from a remote location by our IT Specialists minimises computer repair time and allows you to get back to your day to day tasks sooner. For those with limited computer knowledge, you can comfortably watch one of our IT specialists fix the computer problems on your PC from the comfort of your office chair. While doing that, you may want to think about the joys of modern technology that allowed you to accomplish this amazing feat.

Office Relocations

We can provide assistance with relocating your office IT equipment.

IT Consulting

TECHHELP provides a large number of small to medium sized business clients  with IT consulting services on an ongoing basis. It takes a breadth of knowledge and expertise to make the correct infrastructure decisions. Business owners sometimes find themselves at a crossroads with their current IT solutions, often asking questions like:

  • Is it time to upgrade our servers?
  • Should we consider migrating to cloud services?
  • Do we have an adequate disaster recovery plan?
  • Is our data being backed up properly?
  • Can we monitor our employees' internet use?
  • Have we implemented the right security solutions and is our network safe from hackers?
  • What sort of CRM solution can we implement to improve our business processes?
  • How can we improve our online presence?

Data Recovery

Data recovery continues to be a highly sought-after service despite the increase in overall quality of hard drives. Thankfully we have well-developed technical expertise when it comes to data recovery, with access to a clean-room when required. The importance of data to businesses as well as to individuals cannot be underestimated, however we do not believe that this should mean extortionate prices when it comes to retrieving this data. We have a much flatter pricing structures as compared to other data recovery services in Ireland, but we do provide a comprehensive services that should cover just about all situations. The types of devices we recover data from include laptop hard drives, desktop hard drives, USB memory sticks, mobile phones, and server RAID arrays. We even offer a free pickup and return service - no fix no pay! Within 24 hours we'll be able to tell you exactly what's wrong with your drive and what steps we will need to take to recover your data. In many cases, we are even able to recover your data within this initial 24 hours period.

Some situations that may be relevant are:

  • Hardware failure
  • Mistakenly deleting your files
  • Virus damage
  • Dropped laptop
  • Dropped external drive

So don't hesitate and give us a call today.

Cloud Services

A cloud solution is essentially the delivery of computing and storage capacity as a service, rather than utilising your own fixed infrastructure. Cloud Services essentially allow you to increase capacity or add capabilities to your business without requiring new infrastructure, training new employees, or licensing new software. In other words, you can increase the capabilities of your IT infrastructure business with low capital expenditure, freeing up funds for use in other areas.

Our core cloud solutions offerings include:

  • Cloud Email – we can assist your business in migrating to a cloud hosted email solution. Google Apps and Microsoft Managed Exchange are both solid solutions for email and we are able to advise you on which one is most suitable for your business needs.
  • Web Hosting – We have partnered with  Irish based hosting company, to provide our clients with rock-solid scalable Web Hosting solutions.
  • Cloud servers – In many situations, our business clients may wish to add extra capabilities to their server infrastructure but not expend large amounts of capital doing so. To that end, we are provide cloud-hosted virtualised Microsoft Windows Servers solutions.
  • Application Hosting - We can help you to setup cloud based application hosting to save you money, hardware and time.

Network Support :

Our IT technical support Staff  are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to Aside from setting up network systems, network support we also monitor and maintain computer systems. This may include troubleshooting wide area networks, servers and routers, local area networks, and switches. Additionally to these install or upgrade software and hardware.

below is little overview what we can offer to your business ...

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
  • We can offer or support your option for offline,Local & cloud backup.
  • Provide you or recommend option or support for  hosted applications i.e. Microsoft office